Resume

Xero


Apr 2019 - Present

Design manager

Jan 2018 - Apr 2019

Lead product designer

Oct 2016 - Jan 2018

Sr. product designer

Managed a small team of two to three designers in the San Francisco office while keeping alignment with local product and engineering leadership as well as global design leadership.

Lead design for a new product offering called “Xero Expenses” to help small businesses manage reimbursable employee purchases. I contributed to the design and overall strategy along with product and engineering leads.

• Designed for web, android and iOS at the same time
• Collaborated with ux researchers to keep the product aligned with user needs
• Integrated with legacy systems
• Managed stakeholder expectations
• Coordinated efforts between myself + another designer and stayed in-sync with the larger design team
• Used analytics and data to understand usage and where to iterate
• Built HTML prototypes for usability and validation research

I also helped elevate design’s standing within the business by leading a small working group that brought to light a critical experience problem. Through this effort I persuaded the CPO to commit resources to fixing this issue and making it a priority for the business.

 

Northwestern Mutual / Learnvest


Jun 2015 - Oct 2016

Sr. product designer

Collaborated with design, product and engineering to build responsive web apps for financial planners.

• Worked with Product Owners and Senior Planners to launch a new tool for Learnvest financial planners to update client information, build and deliver an algorithmically generated financial plan
• Set design direction and new IA for a foundational redesign of Northwestern Mutual’s planner web app
• Co-lead the creation of a responsive CSS styleguide toolkit used on all web projects across the two companies and managed two fellow designers along the way

 

Moment Design


Jun 2012 - Jun 2015

Sr. UX designer & strategist

May 2011 - Jun 2012

UX designer

I worked collaboratively on small design teams to research, concept and design digital products alongside client partners; including Morgan Stanley, TD Ameritrade, Bloomberg, Pearson, Allscripts, and Bookspan.

• Facilitated brainstorms, co-creation workshops, and design reviews with client teams
• Created strategic deliverables for design thinking: personas, scenarios, user journies, and service maps
• Designed wireframes for complex interface systems as well as ux specifications of the detailed interactions and logic for development
• Built various prototypes for design/development communication and usability testing
• Conducted qualitative and quantitative research as well as synthesis sessions
• Collaborated with graphic designers on the final visual UI design
• Mentored and supported fellow designers

I was also involved in shaping the practice of Experience Design at Moment.
• Collaborated with leadership team in designing and implementing a new employee onboarding process
• Conducted internal workshops on prototyping and sketching techniques.

 

Crossborders


May 2008 - May 2011

Lead web designer &
project manager

Responsible for planning, designing, and managing development on digital products for a national football franchises, e-commerce platforms, and android applications.

• Introduced and implemented a cohesive user-focused discovery and research process into company projects. This included design methods such as competitive analysis, personas, content inventories, sitemaps, and flow diagrams.
• Designed comprehensive wireframes and simple prototypes when necessary for advanced functionality.
• Lead design and experience direction with a small team.
• Managed 3rd party development teams to deliver on-time and in-scope with proper code standards.

 

Freelance web developer


2009-2011

• Developed small content websites and a web app while working with a visual designer.
• Built front end user interfaces with HTML, CSS, and javascript.
• Built custom content management systems with both PHP/MySQL and Ruby on Rails.

 

Education


2007 - 2008

MS • New Media

Syracuse University / S.I. Newhouse school of communication

Masters of science in storytelling with the internet and structured data


2005 - 2007

BS • Television, Radio, & Film

Syracuse University / S.I. Newhouse school of communication

Bachelors of science in storytelling with cinematography, animation, and editing


2003 - 2005

AA • General Arts

Mchenry County community college

Associate of arts with a focus in drawing and photography